VIRTUALgebraVIRTUALgebra

Legal

These documents explain how VIRTUALgebra works, what you can expect, and your rights.

Privacy Policy

Effective: August 30, 2025

Who We Are

VIRTUALgebra is provided by Brian Koster, LLC (the “Company”). Contact: support@virtualgebra.com.

Scope

This policy explains how we collect, use, share, and protect information when you use VIRTUALgebra.

Information We Collect

  • Account & Authentication (Clerk): name, email, and related profile/session data.
  • Tutor Interactions: problems, attempts/answers, and hint requests.
  • Feedback: messages submitted via /feedback (optional name/email).
  • Technical: IP, device/browser, pages visited, timestamps, and error logs (via our host).
  • Cookies/Local Storage: auth/session cookies; rate-limit cookies (vg_rl, vg_fb); a local progress counter.

Children’s Privacy

Not intended for children under 13. If you believe a child under 13 has used the service, contact us to remove the account/data. For EU/UK, users must meet the local age of digital consent.

How We Use Information

  • Operate and improve the service (generate hints, respond to support).
  • Authenticate users, prevent abuse, and maintain security/availability.
  • Communicate about updates and policy changes.
  • Send problem/attempt text to our AI provider to generate hints.

Legal Bases (EEA/UK)

Contract, legitimate interests (security/improvement), and consent (where required).

Sharing & Service Providers

  • Clerk (authentication)
  • OpenAI (AI hints)
  • Vercel (hosting/build/deploy)
  • Resend (optional email delivery for feedback)
  • Stripe (future — subscriptions)

International Transfers

We may process/store data in the U.S. and other countries. Appropriate safeguards (e.g., SCCs) are used as required.

Retention

  • Account data: kept while active; removed on request/closure (subject to legal duties).
  • Tutor interactions: retained as needed for operation/debugging.
  • Logs: generally short-lived unless needed for security/legal reasons.
  • Feedback: retained while useful for product quality.

Your Rights

Depending on location, you may access/correct/delete/export data or object/restrict processing. Email support@virtualgebra.com.

Do Not Sell/Share

We do not sell personal information. California residents may exercise rights via the contact above.

Security

We use reasonable technical/organizational measures (TLS, least privilege). No method is 100% secure.

Changes

We will post updates with a new effective date. Continued use means you accept the revised policy.

Contact

Email: support@virtualgebra.com
Address: 7901 4th St. N Ste 300, St. Petersburg FL 33702 — Jurisdiction: Florida, USA